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Workforce Management Software for Small Retail Businesses

Success in the retail industry depends on the strength of your team. U is dedicated workforce software for small to medium retail businesses that is designed to help centralize communications, streamline task workflows, help you hire the right people, and more. 

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Workforce management software designed to address specific retail challenges 

Operating a successful retail business hinges on providing quality products and offering superior customer service - but everyday issues sometimes get in the way.
U helps you focus on the bigger picture by providing a workforce management software solution that helps overcome common challenges: 

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U delivers management and communication tools that optimize operations and unite your team 

U is a cloud-based workforce management system developed to help you manage and connect with teams that are always
on the go.

Designed with a mobile workforce in mind, U offers a comprehensive suite of management and communication tools that streamline hiring procedures, delegate tasks, and securely communicate with groups or individuals. With U, you can easily schedule meetings, optimize workflows, share resources, publish news, and more.  

  • Create to-do lists and connect them with goals
  • Communicate via SMS and direct messages
  • Schedule meetings and optimize meeting workflows
  • Track open, pending, closed, and archived positions
  • Simplify job posts and quickly review applicants
  • Organize resumes and store contact information
  • Schedule team meetings and candidate interviews
  • Share resources and set goals for new recruits
  • Save qualified candidates for future job openings

  • Streamline communication between office staff and field workers
  • Access real-time data that tracks goal achievement
  • Accelerate employee development by allowing them to add personal goals to profile
  • Access employee data for performance assessments
  • Share news, events, and other announcements
  • Send motivating messages through the communication portal
  • Access the app from any connected mobile device

U serves all types of retail businesses

U gives you the tools to bring your team in unison, whether you have one store or several locations across multiple states:

Schedule a demo to see U in action. 

Sometimes a demo is worth a million words. Contact us to schedule a quick meeting to discover how
U helps unlock new levels of productivity, engagement, and team motivation.

Communication and productivity tools designed for retail businesses

Retail businesses are a sum of multiple moving parts: customer service personnel, back-office employees,
maintenance crews, inventory staff, and more. 

U helps you manage complex retail teams while bringing everyone together, with user-friendly workforce
management tools that help you optimize operations and grow.

Viewing New Applicants for a Position in U



Manage recruitment and increase retention rates.

Optimize hiring procedures with U’s Applicant Tracking System. Manage resumes, communicate with candidates, simplify onboarding, share documents, and track open, closed, pending, and archived positions. U also helps increase retention rates with messaging and goal-setting tools that develop your team and promote a positive workplace culture.

Improve communication and set clear expectations. 

Keep all employees across your team connected, motivated, and accountable, with dedicated tools that help you effectively delegate tasks and clarify responsibilities. Create to-do lists, link them to sales goals and other business initiatives, schedule meetings, and archive employee data for assessments.

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Unite your team and build a positive workplace culture. 

U allows employees to create a personal profile with their contact information, hobbies, and interests. This helps everyone get to know each other across multiple locations. The communication portal also lets everyone send shout-outs, congratulations, and praise to improve morale and make everyone feel recognized and valued for their contributions.

Boost employee engagement. 

Motivated employees are critical to increasing sales and growing your business. U helps improve employee engagement by helping you connect directly to employees to check in, get feedback, and gain insights to improve workplace conditions. U also allows employees to add custom goals so they can connect their job performance with overall personal development.

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Create, achieve, and celebrate goals.

U allows you to create to-do lists and sync them with sales, customer service, and operational goals. Assign tasks to specific employees and set reminders to follow up. Share wins and celebrate achievements with messages via the communication portal to help keep teams motivated. 

We recommend Per4mance to other companies, not just a construction-based company, but any company who has employees that need to clock in and out and they want to incentivize their pay and improve their labor rate.


U is built to give your business a competitive advantage

Satisfied and motivated employees are the key to retail business success. U provides you with the tools to unlock unique benefits that can help improve customer service, increase sales, and ultimately improve profitability.

Seamless Communication

U’s communication center features an app-wide news feed,  direct messaging, and SMS. This enables seamless and secure communication between employees, whether they are working on location or on the go.

Efficient Task Management

U provides the tools to delegate tasks effectively, including the ability to create to-do lists, link tasks to operational and sales goals, message employees directly, and set reminders to follow up. U’s streamlined task management features help you stay organized and foster accountability. 

Improved Hiring Processes

U includes an Applicant Tracking System (ATS) that helps simplify the recruitment process so you can hire qualified employees and save candidates for future openings. Features include tools to manage resumes, contact candidates, and track open, closed, pending, and archived positions.

Increased Employee Engagement

U helps you create a positive workplace culture by enabling employees to build personal profiles, send private messages, and give praise to their colleagues. With social-network style features, U helps boost morale, encourages teamwork, and strengthens employee relationships. 

Improved Retention Rates

U can help you increase employee retention rates with performance management tools to develop employees, conduct performance assessments, and communicate directly. U additionally generates data on manager performance to address potential issues employees may have with their supervisors.

Goal Achievement

U allows you to create to-do lists that can be synced with critical business objectives and goals. The software additionally allows you to assign specific tasks to managers and schedule follow-up meetings to track performance.

Easy Accessibility

Designed with a mobile workforce in mind, U allows any credentialed user to access the app from any connected mobile device. This flexibility is especially valuable for retail businesses with mobile employees across multiple locations. 

Improved Transparency

U helps promote workplace transparency through features like news sharing, feedback collection, and performance tracking. With U, you have the tools to increase accountability and promote visibility at all levels of your organization. 

Secure Resource Sharing

U allows you to upload and send files to anyone on your team. The app’s centralized communication portal also allows you to share resources and news with your team to keep everyone updated.

Cost Reduction

U can’t replace your HR manager, but it can help small businesses with some HR processes such as recruitment and performance assessments. By allowing managers to conduct these procedures directly, you can lower administrative costs, which can be a significant expense for retail businesses.

A Rewarding Workplace Culture

U helps build a positive workplace culture through various features that encourage employee engagement and connection, including personal profiles, group announcements, and direct messages. U also helps you organize team-building activities with its meeting function, enabling you to easily add employees, send resources, and provide updates.

Small Retail Business FAQs

Here are answers to some of the most frequently asked questions by our partners in the
restaurant and hospitality industry. 

Do you have a question that’s not listed here? If so, please send us a message, and one of our
experts will get back to you. 

What is U, and how can it help my retail business?

U is workforce management software designed specifically for small retail businesses that want to stay connected with a mobile team. It can help you strengthen communications, simplify task management, improve team engagement, increase accountability, streamline workflows, and more..

Holding team members accountable is a big issue at my retail business. Can U help me delegate more effectively?

Absolutely. U provides a tool to create an organizational chart that clearly defines everyone’s responsibilities. The app also features to-do lists that allows you to assign specific duties to each employee, and it archives information you can use during meetings and performance reviews. 

I have several retail locations and find it challenging to keep track of who is working at each store. Can U tell me who is working at each location?

At the present time, U does not offer attendance tracking or give location data for users.

Can U assist with task delegation?

Yes, U provides tools for task delegation and workflow management. It allows you to create to-do lists, assign specific duties to managers and employees, set reminders, and archive information that can be used during meetings and performance reviews. 

Does U offer time and attendance tracking?

U does not offer attendance management or a time-tracking tool at the present time.

Does U offer employee scheduling features?

U does not offer a specific employee scheduling feature, however it does include an app-wide communication portal for sending group messages to request extra help. It also includes a direct messaging service for contacting specific employees. Both features can be useful for finding extra employees during busy periods. 

Employee turnover is really becoming a problem at my retail business. How can U help?

One of the leading causes of high turnover in retail is inadequate labor management. U enables you to manage low employee retention in two primary ways: (1) by providing resources to facilitate communication with restaurant managers to ensure they effectively develop their teams, and (2) by offering you multiple communication tools to directly engage with employees to obtain feedback that can be used during manager performance evaluations.

How can U improve communication with my retail team?

U is a dedicated app with built-in communication tools that allow you to connect with everyone via a centralized feed, and through direct messaging to specific employees. Both features help you share news announcements, birthdays, anniversaries, and other events to keep your team members connected, focused, and engaged.

Can U help with setting and achieving business goals?

Yes, U allows you to create to-do lists that can be synced with sales, customer service, and operational goals. Users can assign to-dos to managers, and then track the employee’s ability to complete tasks and achieve business goals. 

How does U’s organization chart work?

U's organizational chart tool offers a visual representation of your company's hierarchy and reporting structure. It helps all users understand the relationships and roles within the organization and helps improve accountability.

Is U strictly for mobile devices? Can I also access it on a desktop device?

Yes, U is designed to be accessible on any connected device, including mobile phones, tablets, laptops, and desktop computers. This flexibility is particularly useful for businesses with employees working in different locations on a range of devices.

What types of retail businesses can benefit from U?

U is designed to serve a wide range of retail businesses, including supermarkets, electronics stores, jewelry shops, construction suppliers, bookstores, health food stores, and many more.

How can I test U? Is there a free trial?

Contact us for a free demo to learn about U’s features and how it can add instant value to your business. 

Access team-building and productivity insights from tech experts that know your industry. 

Visit our resources section to access valuable tips to increase employee retention, boost engagement, effectively manage your team, improve efficiency, and more: 


FREE E-Book  - Your Guide to Vision Casting

Are your best people disengaged? Odds are you haven't presented them with a compelling vision.

Contact us to schedule a demo to learn how U can help unlock new levels of productivity, engagement, and team motivation.